Preliminary remarks

To ensure that you are safe when visiting our websites, we have done everything possible to protect your data from access by third parties. After all, your personal data and your trust are our obligation to provide the greatest possible security.
It is very important for us to observe all data protection regulations. In accordance with this declaration, we will protect you against your rights being impaired by the handling of your personal data by us.
We collect, process and use your data only for the respective purpose described in this declaration.


Personal data is data and individual information about personal and factual circumstances of a specific or identifiable natural person.

Collection, processing and use of personal data

In the following we inform you about when and how we collect, process and use personal data. In principle, we collect the data you provide us with for the intended purpose, i.e.

  • when visiting our web pages
  • when contacting us for the purpose of answering your contact request
  • for the registration as a customer

3.1 The visit of our web pages
You can visit our website without giving us your name and address. We are informed every time you request an internet file:

  • the name of your internet service provider, your operating system and your browser type
  • Your used IP address
  • the website from which you visit us,
  • the individual pages you visit on our website,
  • the date and duration of the visit.

3.1.1 We also use session cookies – small files with configuration information – which recognise your computer. They help to determine individual settings. These will be activated for the duration of your visit to our website and will be automatically deleted at the end of the session. You can reverse or prevent this storage at any time by adjusting your Internet browser settings accordingly. However, this may result in restrictions in use.
We and/or our provider, with whom we have deposited the website and who provides us with the data for statistical purposes, store the aforementioned collected data. We store the statistics and use the data thus obtained to optimise our website and make it more attractive for visitors. We cannot easily identify you personally. However, as we would theoretically be able to identify you as a person with the help of your provider’s data, we also consider your IP address as personal information worthy of protection.

3.2 When making contact
If you contact us by email, we need

  • Your first and last name
  • Your e-mail address
  • Your telephone number
  • the reason for your contact request
  • to be able to answer your enquiry.

3.3 When ordering by email
If you order by email, all data you enter will be saved. This includes the following information:

  • Salutation
  • First name
  • Last name
  • e-mail address
  • Address
  • Country
  • Phone
  • Fax
  • In addition, the product you order, as well as the order quantity, shipping method and payment method are also saved.

3.4 For customer registration
When you open a personal customer account, we store the following data in our customer database:

  • Salutation
  • First name
  • Last name
  • e-mail address
  • Address
  • Country
  • Phone
  • Fax


4.1 Consent for the collection, use and storage of your data listed above under 3.1 can be revoked at any time for the future. In the event of revocation, please provide us with your IP address and the period of access to this website. You can then arrange for the corresponding entries to be deleted from the statistics.

4.2 We may collect and store the use of your data, which is required by law for the establishment, execution or termination of a legal or similar contractual relationship. In addition, the personal data will be deleted if you have not given your consent for further collection and storage.

Transfer of personal data

We use the collected data for internal purposes only. This does not apply if we are obliged to disclose and transfer the data by law or by court order. A comparison with other data sets does not take place.

Processing of data in “third countries

The data acquired by us is processed exclusively within the EU, unless the transfer to third countries is necessary for the execution of a contract concluded with us.


Your personal data will be deleted if you revoke your consent and we are not obliged to store it for any other reason.

Right of access to information

According to the Federal Data Protection Act, you have a right to free information about your stored data as well as a right to correction, blocking or deletion of this data. You can obtain information about the stored data at the address given below, if you wish, also by electronic means.

Revocation of consents

We would like to point out that you can revoke your consent at any time with effect for the future.

Contact person

If you have any questions regarding the collection, processing or use of your personal data, the disclosure, correction, blocking or deletion of data or the revocation of consents granted, please contact

Lori Davies – English-Language-Training (ELT)
Wagnerstraße 37
46325 Borken
Tel. 0 2861 92 92 01

Handling of personal data

The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the collection of data. Personal data is defined as all information which serves to determine your person and which can be traced back to you – such as your name, e-mail address and telephone number.

Handling of contact data

If you contact the website operator through the contact options offered, your details will be stored so that they can be used to process and answer your enquiry. This data will not be passed on to third parties without your consent.

User rights: information, correction and deletion

Upon request, you as a user will receive information free of charge about what personal data about you has been stored. Provided that your request does not conflict with a legal obligation to retain data (e.g. data retention), you have the right to have incorrect data corrected and to have your personal data blocked or deleted.